Go from reactivity to proactivity.

Within the healthcare sector it can feel like you are continuously under resourced and that the next challenge of this infinite journey of delivering quality care, responding to crisis, and transforming the system is right around the corner. As leaders, if you don’t get ahead of the structure, strategy, and supports needed to implement change, simple solutions always seem just out of reach. I support leaders to in their efforts to be proactive and involve their teams and community partners by building in methods and time for co-creation of solutions.

Healthcare is a 24-hour, 7-day-a-week commitment. Moving to a place of engagement, proactiveness, and clarity is worth taking steps today so that you and your teams are making each action count. With the right support, your team can move forward with purpose, curiosity and collaboration.

Services for Health Care Transformation

Co-Creation

I am particularly interested in building thoughtful engagement into large scale healthcare initiatives so that the end results bring healthcare providers, community partners, and leaders along on the journey and feel co-developed. 

Co-creation is essential for prioritizing trusting relationships, seeking multiple perspectives, and making connections connecting frontline action into a larger strategy. Some of the ways this may look include:

  • Consultation on methods and development approach to support your engagement strategy, change management strategy, and evaluation plans.
  • Providing tools and should-to-should coaching for leaders to support their journey of co-developing with partners, including the co-development of overarching strategies, guiding principles, and recommendations.
  • Leading and implement data collection through focus groups, storytelling, survey creation.
  • Providing data analysis that focuses on the interconnectedness through the use of story.

 

Research

Qualitative research and teaching in the space of learning, collaboration, socio-materiality, and health system transformation provide a unique way at looking and understanding healthcare.

By exploring through dialogue how critical issues such as co-planning health services with community; supporting learning health system behaviours and structures; building meaningful Indigenous partnerships, responding to climate change emergencies, and furthering health equity and can be used as bridges to engage learners and create action in complex healthcare challenges. Some of the ways this may look include:

  • Leading and implementing data collection through focus groups, storytelling, survey creation.
  • Analyzing data through story and interconnection.
  • Conducting literature reviews to incorporate shared practices and learnings.
  • Developing evaluation frameworks to support testing our assumptions.
  • Providing knowledge exchange through presentations and publications.
  • Teaching graduate-level seminars.

 

Facilitation

Facilitation is a skill that small to large scale initiatives in healthcare can benefit from, especially when it is focused on partnership building and health system transformation. I enjoy working on targeted meetings and facilitation services from agenda development, identification of effective processes, through to facilitating the meeting. I also apply facilitation skills into larger initiatives by weaving facilitation into committee structures and community partnership building. The benefits, such as increased trust, only amplify over time. 

Using a facilitation lens to support the design of meeting space, creating the right processes, identifying attendees, and framing of questions can be very powerful. Some of the ways this may look include:

  • Providing skilled facilitation for meetings and events.
  • Consulting on agenda development.
  • Leading groups through processed facilitation with varied partners.
  • Designing and delivering training materials.
  • Teaching graduate-level seminars.
  • Supporting strategy development through facilitation.

     

    My Approach

    No two trees are exactly alike.

    My responsibility as a facilitator is to create space for learning that is safe and inclusive. Each adult leaner that participates brings with them diverse values and experiences. This means that how they engage and what they see as relevant is individualized. Dialogue and reflective practice are two of the most powerful tools I apply to the assessment phase of my approach.

    Complex situations require partnerships, judgements and innovation, all elements that affect the process, content, and results. It is through exploration and curiosity that we begin to uncover what the end result will be.

    Growth is not linear.

    Within the ecosystem of healthcare everything is connected, so you can’t make changes to one part of the system without impacting others. However, many working in healthcare experience siloed funding, timelines, deliverables, and structures that are used to provide infrastructure and accountability in our healthcare delivery.

    Working from a strategic place and continually acknowledging the relationships and interdependencies within healthcare changes how we approach implementing change.  

    Healthcare is an ecosystem.

    The third aspect of my approach is training. I find inspiration in the growth rings of a tree. We see the transformational events such as fires or other damage. We see variation throughout the years. We can find comfort that even though it is circular in nature we are not ending up at the same spot each year, instead we build on what has come before.

    One of the frequent complaints I hear just before we have a breakthrough is “we tried this 5 years ago, why would this be any different?”

    What I bring…

    Clients commonly share that they love my calmness, ability to bring multiple people together, and my inspirational talks. They appreciate that I am able to motivate people to move in the same direction and see the bigger picture.